ETHICAL CONFLICT RESOLUTION

-

To understand ethical conflict resolution we have to consider the word conflict in isolation and consider what it means. The most likely interpretation of conflict might be that of disagreement with a professional colleague or disagreement with a customer or client. Ethical conflict resolution is only a five-step process.

Step 1: Identify the source of the conflict.
The more information an organization has about the cause of the conflict, the more easily it can help to resolve it. To get the information need, the organization can use a series of questions to identify the cause.[

Step 2: Look beyond the incident.
Often, it is not the situation but the perspective on the situation that causes anger to fester and ultimately leads to a shouting match or other visible—and disruptive— evidence of a conflict.

Step 3: Request solutions.
After getting each party's viewpoint on the conflict, the next step is to get each to identify how the situation could be changed.

Step 4: Identify solutions both disputants can support.
Point out the merits of various ideas, not only from each other's perspective but in terms of the benefits to the organization.

Step 5: Agreement.
The mediator needs to get the two parties to shake hands and agree to one of the alternatives identified in Step 4. Some mediators go as far as to write up a contract in which actions and time frames are specified.

Comments

Post a Comment

Popular posts from this blog

Advantages of motivation in management

-
Definition of motivation Motivation is the inner state that causes an individual to behave in a way that ensures the accomplishment of some goal. In other words, motivation explains why people act as they do. Motivation may be defined as the process at stimulating some to adopt a desired course of action. In brief sense motivation is the drive to achieve a goal. In details sense to attain organizational goal, motivation is a process of making best use of the organization's employees and it is a system to encourage, inspire and to motive the organizational activities. Borolson and Steiner described that, "motivation is an inner state that energizes. activates, or moves and directs or channels behavior toward goals". M.J. Gannon described that "Motivation basically means an individual needs desires and concepts that cause him or her to act in a particular manned'. Heinz Weihrich and Harrold Koontz describe that "Motivation is a general term applying t...
Read more

BENEFITS OF BANK RECONCILIATION

-
Bank reconciliations are an important accounting procedure, performed by companies of all sizes, to match the cash balance of the bank with the balance found on the company's financial records. Reconciliations can detect and prevent intentional fraud, along with errors by bank tellers, accountants, employees, and management. Although bank reconciliation is typically a month-end procedure, companies with smaller cash resources might perform it daily. Detects fraud Because bank reconciliations match a company's disbursed checks with the cleared checks on the company's bank statement, a careful review based on appropriate controls and procedures helps to reveal fraudulent activities. These could include payments for illegitimate business purposes, payments to unauthorized employees or unauthorized vendors, and amended check amounts and details. Prevents overdraft The lag time between cash outflows to vendors and employees - and payments coming in from clients and customers - c...
Read more

The Importance of Impact Shorts in Snowboarding

-
  The Importance of Impact Shorts in Snowboarding Impact shorts, also known as padded shorts or crash pants, are specifically designed to absorb shocks and reduce the severity of injuries during falls. They are typically worn under snowboarding pants and feature padding in key areas prone to impact. Benefits of Wearing Impact Shorts Protection Against Injuries : They provide cushioning to vulnerable areas, minimizing the risk of bruises, fractures, and other injuries. Facebook +9 snowboardingdays.com +9 snowboardingforum.com +9 Enhanced Confidence : Knowing you're protected allows you to push your limits and try new techniques without excessive fear of injury. Comfort : Modern impact shorts are designed to be lightweight and breathable, ensuring comfort during long sessions on the slopes. Versatility : Suitable for various snowboarding styles, from freestyle to alpine, making them a valuable addition to any snowboarder's gear. Key Features to Consider When Cho...
Read more